{ "faqs": [ { "id": 559264759946, "handle": "where-can-i-order-bulk-chocolate", "title": "Where Can I Order Bulk Chocolate?", "body": "\u003cp\u003eFor bakeries \u0026amp; businesses that need individual cases of baking chocolate for use in food service and production, online ordering is available in 20lb or 50lb quantities via \u003ca href=\"https:\/\/www.webstaurantstore.com\/search\/enjoy-life.html\"\u003eWebstaurantStore.com\u003c\/a\u003e or \u003ca href=\"https:\/\/www.foodservicedirect.com\/search-result?q=enjoy%20life\"\u003eFoodServiceDirect.com\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eFor businesses that meet higher minimum order requirements, distributors such as Sysco, US Foods, UNFI, and Dot Foods also deliver bulk chocolate to certain regions.\u003c\/p\u003e" },{ "id": 559264661642, "handle": "can-i-order-directly-from-enjoy-lifes-website", "title": "Can I Order Directly From Enjoy Life's Website?", "body": "\u003cp\u003eAs of June 16, 2023, Enjoy Life no longer sells products directly on our website.\u003c\/p\u003e\n\u003cp\u003ePlease \u003ca href=\"\/blogs\/content\/news-about-our-online-store\"\u003eread the announcement\u003c\/a\u003e on our blog to learn more about the closure of our direct to consumer web shop. This announcement includes information for past customers of our online store, including how to get help with past orders in case of issues with shipping, delivery, product quality, melting, or questions about refunds and returns.\u003c\/p\u003e" },{ "id": 558993571978, "handle": "do-enjoy-life-products-contain-heavy-metals-such-as-lead-or-cadmium", "title": "Do Enjoy Life products contain heavy metals, such as lead or cadmium?", "body": "\u003cp style=\"font-weight: 400;\"\u003eEnjoy Life products are third party tested for lead and cadmium by accredited independent labs, with results falling within range of the acceptable levels determined by California Prop 65. While we are unable to share proprietary testing details, we can assure you that Enjoy Life products meet state and federal requirements.\u003c\/p\u003e\n\u003cp style=\"font-weight: 400;\"\u003eLearn more about California Prop 65 on the official website from \u003ca href=\"https:\/\/oehha.ca.gov\/proposition-65\/about-proposition-65\"\u003ethe state of California\u003c\/a\u003e.\u003c\/p\u003e" },{ "id": 30096031855, "handle": "what-is-enjoy-life-food-s-position-on-palm-oil", "title": "Are Enjoy Life palm ingredients sustainably sourced?", "body": "\u003cp\u003eThe palm used in our palm-derived ingredients are sourced from an RSPO Certified mill and supply base and are compliant to RSPO's Book \u0026amp; Claim supply chain model.\u003c\/p\u003e\n\u003cp\u003eEnjoy Life is committed to sourcing palm oil sustainably and eradicating deforestation and human rights violations in the palm oil supply. We take this responsibility seriously.\u003c\/p\u003e\n\u003cp\u003eAs part of Mondelez International, we operate under their Palm Oil Action Plan which they established in 2014 as a long-term roadmap to achieve a sustainable palm oil supply.\u003c\/p\u003e\n\u003cp\u003eThe Palm Oil Action Plan defines our position and principles for palm oil sustainability, focusing on supplier expectations, government and sector engagement in key origins and global industry advocacy toward sector transformation.\u003c\/p\u003e\n\u003cp\u003eRead the \u003ca href=\"https:\/\/www.mondelezinternational.com\/snacking-made-right\/esg-topics\/palm-oil\"\u003ePalm Oil Action Plan\u003c\/a\u003e.\u003c\/p\u003e" },{ "id": 387224633482, "handle": "who-can-i-contact-about-accessibility-issues-that-i-encountered-on-this-site", "title": "Who can I contact about accessibility issues that I encountered on this site?", "body": "Enjoy Life Foods is committed to making its website accessible to all\u003cbr\u003eindividuals. Please \u003ca href=\"https:\/\/enjoylifefoods.com\/pages\/accessibility-statement\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eCLICK HERE\u003c\/a\u003e to review our Accessibility Statement." },{ "id": 384975077514, "handle": "what-shelf-life-can-i-expect", "title": "What shelf life can I expect?", "body": "Customers who order directly from our web shop can expect at least 60 days of shelf life starting from the day an order arrives at your door. In rare cases, some seasonal or discounted products may have a shorter shelf life. For those products we will clearly list a \"best by\" date on the ordering page so that you always know what to expect." },{ "id": 33227145327, "handle": "warm-weather-shipping", "title": "Warm Weather Shipping", "body": "\u003cul\u003e\n\u003cli\u003eTo ensure we get our chocolate to you without melting, we strongly recommend selecting Overnight or 2nd Day Air to your daytime location to ensure our chocolate arrives in great shape during warm summer months. \u003c\/li\u003e\n\u003cli\u003eEnjoy Life Foods guarantees that any package shipped Overnight or 2nd Day Air will arrive unmelted on the first delivery attempt.\u003c\/li\u003e\n\u003cli\u003eEnjoy Life Foods cannot accept responsibility for damaged or melted shipments for packages shipped via other methods. Slower shipments may contain ice packs and insulation but do not have guaranteed delivery times which prevent Enjoy Life Foods from guaranteeing safe delivery of product.\u003c\/li\u003e\n\u003c\/ul\u003e" },{ "id": 30266097775, "handle": "will-i-receive-tracking-information-for-my-order", "title": "Will I receive tracking information for my order?", "body": "A shipping confirmation email containing your tracking number will be emailed to you when your order ships. You can also access from your account." },{ "id": 30266065007, "handle": "how-long-will-it-take-my-order-to-ship", "title": "How long will it take my order to ship?", "body": "We typically process orders within 1-3 business days and anticipate arrival to your door within 6 business days. During busy periods it may take longer to ship your order. Our current processing time is listed in the shopping cart before checkout." },{ "id": 30266032239, "handle": "can-you-ship-to-a-po-box-or-an-apo-fpo-address", "title": "Can you ship to a PO Box or an APO\/FPO address?", "body": "\u003cp\u003eYes, we can ship to P.O. Boxes or an APO\/FPO. Be sure to select United States Postal Service (USPS) shipping at checkout, as UPS and FedEx do not deliver to these addresses.\u003c\/p\u003e\n\u003cp\u003eSee more information about \u003ca href=\"https:\/\/www.usps.com\/manage\/po-boxes.htm#streetaddress\" target=\"_blank\" rel=\"noopener noreferrer\"\u003edelivery to P.O. Boxes\u003c\/a\u003e on the USPS website. \u003c\/p\u003e" },{ "id": 30265966703, "handle": "do-you-ship-internationally", "title": "Do you ship internationally?", "body": "International addresses are not currently available as a standard option. Please e-mail \u003ca href=\"mailto:shop@enjoylifefoods.com\"\u003eshop@enjoylifefoods.com\u003c\/a\u003e for the status and charges for your specific location." },{ "id": 30265933935, "handle": "how-do-you-ship-and-what-does-it-cost", "title": "How do you ship and what does it cost?", "body": "We use multiple shipping providers to ensure the fastest delivery to your door. Ground shipping within the contiguous states is free for orders over $49." },{ "id": 30265901167, "handle": "what-is-your-refund-policy", "title": "What is your refund \u0026 return policy?", "body": "\u003cp\u003eAt Enjoy Life we pride ourselves on making great-tasting free-from foods that you can trust and love. If you are not absolutely satisfied with your purchase, please let us know. At our discretion, we will promptly replace the item or issue a refund of its purchase price (minus any applicable shipping or handling). To request a refund, please send an email to \u003ca href=\"mailto:support@enjoylifefoods.com\"\u003esupport@enjoylifefoods.com\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eDue to quality concerns, Enjoy Life generally cannot accept returned goods. Please contact us directly with any concerns about your order.\u003c\/p\u003e" },{ "id": 30265868399, "handle": "when-will-my-credit-card-be-charged", "title": "When will my credit card be charged?", "body": "Your credit card will be charged when your order is shipped." },{ "id": 30097277039, "handle": "can-i-buy-enjoy-life-products-online", "title": "Can I buy Enjoy Life products online?", "body": "You can! Check out \u003ca href=\"\/pages\/store-locator?ONS=2\"\u003ethese popular online retailers\u003c\/a\u003e that carry our products." },{ "id": 30097244271, "handle": "my-favorite-store-doesn-t-carry-enjoy-life-products-what-should-i-do", "title": "My favorite store doesn’t carry Enjoy Life products. What should I do?", "body": "You should personally ask your store manager to consider carrying Enjoy Life foods. Often, that’s all it takes for them to start stocking our goodies." },{ "id": 30097145967, "handle": "i-live-in-canada-where-can-i-find-your-products", "title": "I live in Canada, where can I find your products?", "body": "Enjoy Life products are sold in natural food stores and grocery stores throughout Canada, and we’re adding new stores every day. If you’re looking for a specific product or flavor, check out our store locator! You can learn more about our Canadian offerings on our \u003ca href=\"https:\/\/enjoylifefoods.ca\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eCanadian website by clicking here.\u003c\/a\u003e" },{ "id": 30097113199, "handle": "where-can-i-buy-enjoy-life-products", "title": "Where can I buy Enjoy Life products?", "body": "Our products are available in the United States and Canada, and you often can find them in stores’ gluten-free or natural sections! If you’re looking for a specific product or flavor, check out our \u003ca href=\"\/pages\/store-locator\" target=\"_blank\" title=\"Enjoy Life Foods Store Locator\" rel=\"noopener noreferrer\"\u003estore locator by clicking here!\u003c\/a\u003e" },{ "id": 30097080431, "handle": "i-think-i-might-have-a-food-allergy-how-can-i-learn-more", "title": "I think I might have a food allergy. How can I learn more?", "body": "Since we aren’t doctors, we cannot dispense medical advice. We recommend that you talk to your doctor. If you would like to do more research, there are great online resources listed in our resources section." },{ "id": 30097047663, "handle": "what-are-food-intolerances", "title": "What are food intolerances?", "body": "A food intolerance occurs when eating a certain food triggers a negative physiological response, but the immune system is not affected in the same way. Symptoms may take up to three days to kick in, making food intolerances very difficult to diagnose. Elimination diets and specialty tests are the most common methods for diagnosis. While not life-threatening, symptoms can be severe and range from gastrointestinal distress, headache and chronic fatigue." },{ "id": 30097014895, "handle": "what-are-food-allergies", "title": "What are food allergies?", "body": "A food allergy occurs when the immune system produces an antibody in response to the protein in specific foods. Exposure to the food in even the tiniest amounts can produce symptoms either immediately or delayed, ranging from uncomfortable (hives, eczema, stomach upset, sinus problems) to life threatening (swelling of the tongue, closing of the throat). Food elimination diets, blood and\/or lab tests are used as a part of the diagnosis." },{ "id": 30096982127, "handle": "what-is-a-gf-cf-diet", "title": "What is a GF\/CF diet?", "body": "A GF\/CF diet is one that is free-from gluten and casein. Gluten is the protein that is found in wheat, barley and rye, while casein is the principal protein found in milk and other dairy products. All Enjoy Life products are gluten-free and casein-free, so they are suitable for a GF\/CF diet." },{ "id": 30096949359, "handle": "what-is-gluten", "title": "What is gluten?", "body": "Gluten is the protein found in wheat, rye and barley. It is in most mainstream bakery items and prepared foods, including such unsuspecting items as soy sauce and licorice (both made with wheat). People with celiac disease and other forms of gluten intolerance must avoid foods that contain gluten, or they may suffer from short- and long-term health complications.\u003cbr\u003e\u003cbr\u003eIn the great “gluten debate,” oats are a controversial grain, once thought to be a substantial source of gluten. Recent research has suggested that oats do not contain the reactive peptide sequence known to be problematic for gluten intolerance. However, most oats in this country are grown, processed or stored near wheat and are thought to be contaminated at levels too high to be considered safe for people with celiac disease. Therefore, we have chosen to use certified gluten free purity protocol oats in our products that do contain oats." },{ "id": 30096883823, "handle": "what-is-celiac-disease-how-is-it-diagnosed", "title": "What is Celiac Disease? How is it diagnosed?", "body": "Celiac disease is an autoimmune condition triggered by the intake of gluten in genetically predisposed individuals. The only treatment for celiac disease is a strict gluten-free diet for life. Luckily there are now many tasty and nutritious gluten free foods — like Enjoy Life products — that make it easier to eliminate gluten from one’s diet.\u003cbr\u003e\u003cbr\u003eOnce thought to be a rare disorder, celiac disease is known to affect as many as 1 in 133 Americans (1% of the population). Symptoms vary in nature (such as diarrhea, skin rashes and migraines) and severity. Gone untreated, celiac disease may result in osteoporosis, infertility and anemia. It also increases the likelihood of developing other autoimmune conditions and cancers of the gut.\u003cbr\u003e\u003cbr\u003eCeliac disease is the most under-diagnosed health condition today, often mislabeled as irritable bowel syndrome, chronic fatigue syndrome, fibromyalgia, ulcers and anxiety disorder. It can be diagnosed through a blood test and biopsy of the small intestine. Talk to your primary care physician if you think you might have celiac disease. For more information, visit the resources section of our site for links to celiac disease organizations, support groups and research centers." },{ "id": 30096851055, "handle": "are-all-of-your-products-made-in-a-dedicated-dairy-free-facility", "title": "Are all of your products made in a dedicated dairy-free facility?", "body": "Most of our products are made in a dedicated dairy-free facility. Our baking chocolate is produced in a facility that also processes dairy and soy, however, they are produced on a dedicated dairy-free and soy-free line. Our Lentil Chips are produced in a facility that also processes dairy, gluten, soy, and sesame, however, the line goes through a double clean out prior to production runs. All ingredients are additionally tested to ensure strict allergen control standards are met." },{ "id": 30096818287, "handle": "are-all-enjoy-life-products-made-in-a-certified-gluten-free-facility", "title": "Are all Enjoy Life products made in a certified gluten-free facility?", "body": "All Enjoy Life products are certified by the \u003ca href=\"https:\/\/gfco.org\/\"\u003eGluten-Free Certification Organization\u003c\/a\u003e. Our Jeffersonville bakery is a dedicated gluten free facility. The Lentil Chips are produced in a facility that contains gluten, and are made using a certified gluten free process. A validated allergen cleaning process is performed on the equipment along with allergen testing." },{ "id": 30096785519, "handle": "are-all-enjoy-life-products-made-in-a-dedicated-nut-free-facility", "title": "Are all Enjoy Life products made in a dedicated nut-free facility?", "body": "Absolutely! We wouldn’t have it any other way!" },{ "id": 30096719983, "handle": "how-do-you-read-the-best-by-date-on-the-package", "title": "How do you read the Best By date on the package?", "body": "We list our dates in two ways, for each country which our products are available for purchase! In the United States, the Best By date is listed: MM\/DD\/YY.\u003cbr\u003eIn Canada, our Best By date is listed as YY\/MM\/DD, and months are listed as letters:\n\u003cul\u003e\n\u003cli\u003eJA: January\u003c\/li\u003e\n\u003cli\u003eFE: February\u003c\/li\u003e\n\u003cli\u003eMR: March\u003c\/li\u003e\n\u003cli\u003eAL: April\u003c\/li\u003e\n\u003cli\u003eMA: May\u003c\/li\u003e\n\u003cli\u003eJN: June\u003c\/li\u003e\n\u003cli\u003eJL: July\u003c\/li\u003e\n\u003cli\u003eAU: August\u003c\/li\u003e\n\u003cli\u003eSE: September\u003c\/li\u003e\n\u003cli\u003eOC: October\u003c\/li\u003e\n\u003cli\u003eNO: November\u003c\/li\u003e\n\u003cli\u003eDE: December\u003c\/li\u003e\n\u003c\/ul\u003e" },{ "id": 30096392303, "handle": "what-percentage-of-cocoa-is-in-your-chocolate-products", "title": "What percentage of cocoa is in your chocolate products?", "body": "\u003cp\u003eThe cocoa percentage varies from product to product. Here’s a simple breakdown.\u003c\/p\u003e\n\u003cp\u003eCandy Bars:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRicemilk Crunch Chocolate Bars = 35-40% cocoa\u003c\/li\u003e\n\u003cli\u003eRicemilk Chocolate Bars = 50% cocoa\u003c\/li\u003e\n\u003cli\u003eDark Chocolate Bars = 57% cocoa\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eBaking Chips:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhite Mini Chips = 0% cocoa\u003c\/li\u003e\n\u003cli\u003eRicemilk Morsels = 42% cocoa\u003c\/li\u003e\n\u003cli\u003eSemi-sweet Mini Chips \u0026amp; Mega Chunks = 52-55% cocoa\u003c\/li\u003e\n\u003cli\u003eDark Morsels = 69% cocoa\u003c\/li\u003e\n\u003c\/ul\u003e" },{ "id": 30096064623, "handle": "do-enjoy-life-products-contain-gmos", "title": "Do Enjoy Life products contain GMOs?", "body": "No. All Enjoy Life products are verified Non-GMO by the Non-GMO Project." },{ "id": 30095999087, "handle": "are-enjoy-life-products-corn-free", "title": "Are Enjoy Life products corn-free?", "body": "Enjoy Life products are not corn-free, but many people still may be able to savor some of our foods.\u003cbr\u003e\u003cbr\u003eThe xanthan gum in our baked goods is derived from the fermentation of corn sugars and does not contain the corn protein. We recommend checking with your doctor to determine if this ingredient is okay for you.\u003cbr\u003e\u003cbr\u003eOur other products do not contain corn as a direct ingredient, but some ingredients (including applesauce, brown rice flakes, brown rice syrup, chia flour, citric acid, cranberries, date paste, expeller-pressed vegetable oil, buckwheat flour, millet flour, freeze-dried raspberries and strawberries, lemon granules, malic acid, natural flavors, palm oil, maltodextrin, quinoa flakes, puffed amaranth, rice bran, rice crisps, roasted hulled pumpkin seeds, rosemary extract, sorghum flour, sunflower seed butter, vanilla, vegetable glycerin, hulled sunflower kernels, white pearled-grain sorghum flour, and xanthan gum) have corn present in the facility from which we purchase the ingredients." },{ "id": 30095966319, "handle": "are-enjoy-life-products-egg-free", "title": "Are Enjoy Life products egg-free?", "body": "Yes, all of our products are egg-free." },{ "id": 30095933551, "handle": "are-enjoy-life-products-sulfite-free", "title": "Are Enjoy Life products sulfite-free?", "body": "Yes, Enjoy Life products are free of added sulfites." },{ "id": 30095900783, "handle": "are-enjoy-life-products-casein-free", "title": "Are Enjoy Life products casein-free?", "body": "Yes, Enjoy Life products are casein-free. Our ingredients also are regularly tested for casein, so you can be certain that what you choose to consume truly is free from all dairy proteins." },{ "id": 30095868015, "handle": "are-enjoy-life-products-lactose-free", "title": "Are Enjoy Life products lactose-free?", "body": "Yes, Enjoy Life products are lactose-free, meaning that they don’t contain any dairy sugars (lactose). They also are casein-free and don’t contain any dairy proteins." },{ "id": 30095835247, "handle": "are-enjoy-life-products-dairy-free", "title": "Are Enjoy Life products dairy-free?", "body": "Absolutely! All of our products are dairy–free, including free–from dairy sugars (lactose) and dairy proteins (casein and whey). People with lactose or casein allergies\/intolerances can enjoy our goodies without fear!" },{ "id": 30095802479, "handle": "are-enjoy-life-products-nut-free", "title": "Are Enjoy Life products nut-free?", "body": "Yes, our products are completely free-from nuts. No peanuts or tree nuts are ever used in Enjoy Life products — they don’t even enter our production facility! For extra security, we perform peanut and tree nut rapid tests on both our raw ingredients and finished products to ensure the highest levels of safety and quality." },{ "id": 30095769711, "handle": "are-enjoy-life-products-wheat-free-or-gluten-free", "title": "Are Enjoy Life products wheat-free or gluten-free?", "body": "Both! All Enjoy Life products are made without wheat or any other source of gluten, such as barley or rye, and are certified by the \u003ca href=\"https:\/\/gfco.org\/about-us\/gluten-intolerance-group\/\"\u003eGluten-Free Certification Organization\u003c\/a\u003e." },{ "id": 30000250991, "handle": "lorem-ipsum-dolor-sit-amet", "title": "Are Enjoy Life products free-from common allergens?", "body": "You can eat with confidence, because all Enjoy Life products are free–from gluten and 14 common allergens, including the Top 9 in the US and Canada’s twelve priority allergens. All Enjoy Life products are free–from wheat, peanuts, tree nuts, dairy, soy, egg, sesame, casein, sulfites, lupin, mustard, fish, shellfish \u0026amp; crustaceans." } ] }